{"id":309,"date":"2015-07-06T15:59:12","date_gmt":"2015-07-06T19:59:12","guid":{"rendered":"http:\/\/new.mycompdr.com\/blog\/?p=309"},"modified":"2025-01-01T16:30:13","modified_gmt":"2025-01-01T21:30:13","slug":"how-to-fix-spinning-blue-ball-on-facebook","status":"publish","type":"post","link":"https:\/\/mycompdr.com\/blog\/how-to-fix-spinning-blue-ball-on-facebook\/","title":{"rendered":"How to Fix the Spinning Blue Ball on Facebook"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-312\" src=\"http:\/\/mycompdr.com\/blog\/wp-content\/uploads\/2015\/07\/fb-blue-ball.jpg\" alt=\"fb-blue-ball\" width=\"130\" height=\"129\" srcset=\"https:\/\/mycompdr.com\/blog\/wp-content\/uploads\/2015\/07\/fb-blue-ball.jpg 125w, https:\/\/mycompdr.com\/blog\/wp-content\/uploads\/2015\/07\/fb-blue-ball-96x96.jpg 96w, https:\/\/mycompdr.com\/blog\/wp-content\/uploads\/2015\/07\/fb-blue-ball-24x24.jpg 24w, https:\/\/mycompdr.com\/blog\/wp-content\/uploads\/2015\/07\/fb-blue-ball-36x36.jpg 36w, https:\/\/mycompdr.com\/blog\/wp-content\/uploads\/2015\/07\/fb-blue-ball-48x48.jpg 48w, https:\/\/mycompdr.com\/blog\/wp-content\/uploads\/2015\/07\/fb-blue-ball-64x64.jpg 64w\" sizes=\"auto, (max-width: 130px) 100vw, 130px\" \/>Have you been getting an endlessly spinning blue ball when you visit Facebook using Firefox? I recently found out why and found a temporary workaround for the problem. The explanation and instructions for implementing a workaround are below. (Of course, if you find this too technical to do yourself and would prefer to have me do this for you, please contact me).<\/p>\n<p>Facebook changed its code and is now not supporting web browsers that are non-webkit compliant. Every web browser reports to a website what type of browser is running and the website can chose what and how data is sent back. The ID for the browser is called the &#8220;UserAgent string&#8221;. If your UserAgent string reports a non-webk<span class=\"text_exposed_show\">it browser, you get served by Facebook a page with coding errors that show a blue spinning wheel, ball or ring. You might see the error message <em>&#8220;inline cursor: pointer never removed from document Element, persistent cursor: progress<\/em>&#8220;, or you might just see the spinning blue ball.<\/span><\/p>\n<div class=\"text_exposed_show\">\n<p>FOR PC USERS&#8212;&gt; Here are your options:<\/p>\n<ul>\n<li>You can wait for Facebook to fix its code for non-webkit compliant browsers<\/li>\n<li>Use a webkit compliant browser such as Google Chrome or Internet Explorer<\/li>\n<li>Wait for the non-webkit browsers to upgrade their browser&#8217;s code to be compliant<\/li>\n<li>Use a workaround by spoofing your browser&#8217;s UserAgent string to a webkit compliant string<\/li>\n<\/ul>\n<p>If you choose the last option above, as I did, here is how:<\/p>\n<p>First, install both of these Add-ons:<br \/>\n<a href=\"https:\/\/addons.mozilla.org\/en-us\/firefox\/addon\/uacontrol\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/addons.mozilla.org\/en-us\/firefox\/addon\/uacontrol\/<\/a><br \/>\n<a href=\"https:\/\/addons.mozilla.org\/en-us\/firefox\/addon\/user-agent-js-fixer\/?src=search\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/addons.mozilla.org\/\u2026\/fi\u2026\/addon\/user-agent-js-fixer\/\u2026<\/a><\/p>\n<p>Restart Firefox &gt; Goto Tools &gt; UAControl Options &gt;<br \/>\nAdd Site &gt; Site: www.facebook.com &gt; Select Custom &gt; Paste this string into the Custom field:<br \/>\n<em>Mozilla\/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit\/534.16 (KHTML, like Gecko) Chrome\/10.0.648.151 Safari\/534.16<\/em><\/p>\n<p>It is recommended to remove the custom string when Firefox is updated to be webkit compliant or if Facebook changes their site\u2019s coding again.<\/p>\n<p>FOR MAC USERS&#8212;&gt; Here are your options:<\/p>\n<ul>\n<li>You can wait for Facebook to fix its code for non-webkit compliant browsers<\/li>\n<li>Use a webkit compliant browser such as Safari, Chrome, or Opera<\/li>\n<li>Wait for the non-webkit browsers to upgrade their browser&#8217;s code to be compliant<\/li>\n<li>Use a workaround by spoofing your browser&#8217;s UserAgent string to a webkit Compliant string<\/li>\n<\/ul>\n<p>If you choose the last option above, as I did, here is how:<\/p>\n<p>First, install both of these Add-ons:<br \/>\n<a class=\"jive-link-external-small\" href=\"https:\/\/addons.mozilla.org\/en-us\/firefox\/addon\/user-agent-js-fixer\/?src=search\" rel=\"nofollow\">https:\/\/addons.mozilla.org\/en-us\/firefox\/addon\/user-agent-js-fixer\/?src=search<\/a><br \/>\n<a class=\"jive-link-external-small\" href=\"https:\/\/addons.mozilla.org\/en-us\/firefox\/addon\/uacontrol\/\" rel=\"nofollow\">https:\/\/addons.mozilla.org\/en-us\/firefox\/addon\/uacontrol\/<\/a><\/p>\n<p>(You will have to restart Firefox to finish installing one or both).<\/p>\n<p>Once you have them installed, go to Tools\/Add-ons\/Extensions &#8211; then on the UAControl preferences add www.facebook.com at the top of the window, click Custom and paste this string into the Custom field:<br \/>\n<em><span class=\"fbPhotosPhotoCaption\" data-ft=\"{&quot;tn&quot;:&quot;*G&quot;,&quot;type&quot;:45}\"><span class=\"hasCaption\"><span class=\"text_exposed_show\">Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/33.0.1750.166 Safari\/537.36 OPR\/20.0.1396.73172<\/span><\/span><\/span><\/em><\/p>\n<\/div>\n<p>Click Okay at bottom right and restart Firefox again.<\/p>\n<div class=\"text_exposed_show\">\n<p><strong>NOTE: Whether you are using a PC or a Mac, it is recommended to remove the custom string when Firefox is updated to be webkit compliant or if Facebook changes their site\u2019s coding again.<\/strong><\/p>\n<\/div>\n<p>UPDATE: As of July 10, 2015, it looks like either Facebook or Firefox have modified their coding, so the problem seems to have been resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you been getting an endlessly spinning blue ball when you visit Facebook using Firefox? I recently found out why and found a temporary workaround for the problem. The explanation and instructions for implementing a workaround are below. (Of course, &hellip; <a href=\"https:\/\/mycompdr.com\/blog\/how-to-fix-spinning-blue-ball-on-facebook\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,34,33,6,5,32],"tags":[38,35,37,36],"class_list":["post-309","post","type-post","status-publish","format-standard","hentry","category-computer","category-facebook","category-firefox","category-mac","category-pc","category-web-issues","tag-errors","tag-facebook","tag-firefox","tag-web-browsers"],"_links":{"self":[{"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/posts\/309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/comments?post=309"}],"version-history":[{"count":16,"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/posts\/309\/revisions"}],"predecessor-version":[{"id":627,"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/posts\/309\/revisions\/627"}],"wp:attachment":[{"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/media?parent=309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/categories?post=309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mycompdr.com\/blog\/wp-json\/wp\/v2\/tags?post=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}