Author Archives: brjaffe
Buyer Beware: What you should know before hiring a computer tech
For most people, their computer and their data is as vital to their daily lives as their telephone and bank account. Recently I have heard several horror stories from new clients about incompetent and/or unscrupulous computer technicians. Currently, at least … Continue reading
Crisis Checklist
Two Things to Do Before Hiring Tech Support It’s amazing how many computer problems can be solved by just a few simple steps. We’d love to have your business, but in all fairness, you can probably save time and … Continue reading
From MobileMe to iCloud – a Cautionary Tale
On Monday I decided it was time to migrate my online backup of my iPhone’s calendar and contacts from the soon-to-be-history MobileMe to Apple’s new iCloud. (Of course I backed everything up before i made the move, as I always … Continue reading
Should I Run Those Software Updates?
Often when I work on a new client’s computer I notice that they have not run even critical updates for their operating system (Windows or Mac) or their applications (programs). They get alerts from time to time that a new … Continue reading
Remembering Steve Jobs
Steve Jobs died today. Like hundreds of millions of people around the world, I owe him a great debt. Apple, the company that Jobs created, was forced to leave, and later rescued from near bankruptcy, has produced an amazing … Continue reading
Laptop or Desktop – Which Should You Buy?
I am often asked for help from clients who are trying to decide whether their next computer should be a laptop or a desktop. It’s usually someone who has always had a desktop computer and is thinking of switching to … Continue reading