Category Archives: Mac

When Should You Replace Your Old Apple Products?

People often wonder if when to buy a new computer if their old one is still working. If you have a Mac there are some pretty specific guidelines regarding repairs by the manufacturer and even availability of parts. Apple considers … Continue reading

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Beware Fake Tech Support Screen Warnings

I have had several clients contact me after having responded to a scary notice on their computer screen that said their computer had been hacked and recommending that they call the toll free 1-800 number listed to reach a so-called … Continue reading

Posted in Computer Virus, Mac, Malware, PC, Scams, Uncategorized, Windows | Leave a comment

Windows 10 and Mac El Capitan

Microsoft’s Windows 10 has been available for downloading since July 29th.  For owners of Windows 7, 8 and 8.1 it’s a free upgrade, at least for a year, so there is no rush to install it. The consensus among reviewers … Continue reading

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How to Fix the Spinning Blue Ball on Facebook

Have you been getting an endlessly spinning blue ball when you visit Facebook using Firefox? I recently found out why and found a temporary workaround for the problem. The explanation and instructions for implementing a workaround are below. (Of course, … Continue reading

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Three Words: Backup, Backup, Backup

  One of the most important things you can do for your peace of mind and security is to back up your computer’s data. Most people don’t care or even think much about backing up, until something goes wrong. At … Continue reading

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Crisis Checklist

  Two Things to Do Before Hiring Tech Support It’s amazing how many computer problems can be solved by just a few simple steps. We’d love to have your business, but in all fairness, you can probably save time and … Continue reading

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From MobileMe to iCloud – a Cautionary Tale

On Monday I decided it was time to migrate my online backup of my iPhone’s calendar and contacts from the soon-to-be-history MobileMe to Apple’s new iCloud. (Of course I backed everything up before i made the move, as I always … Continue reading

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Should I Run Those Software Updates?

Often when I work on a new client’s computer I notice that they have not run even critical updates for their operating system (Windows or Mac) or their applications (programs). They get alerts from time to time that a new … Continue reading

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Remembering Steve Jobs

  Steve Jobs died today. Like hundreds of millions of people around the world, I owe him a great debt. Apple, the company that Jobs created, was forced to leave, and later rescued from near bankruptcy, has produced an amazing … Continue reading

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Laptop or Desktop – Which Should You Buy?

I am often asked for help from clients who are trying to decide whether their next computer should be a laptop or a desktop. It’s usually someone who has always had a desktop computer and is thinking of switching to … Continue reading

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